Frequently Asked Questions

Visit our Get a Quote page, choose the service you need, and share a few details about your home or business and preferred schedule. We typically send your quote within 24 hours.

No. You can request a quote and book online in about a minute. We only schedule an in-person visit if you ask for one.

Yes. Supplies are always included. We use eco-friendly, non-allergenic, biodegradable products, and color-coded tools to help prevent cross-contamination between bathrooms and kitchens.

Please contact us right away and we will make it right. We offer a 100% satisfaction guarantee—just let us know within 24 hours of your cleaning.

We do not currently offer one-time house cleaning because of high demand for recurring service. That may change in the future. Some disinfecting services can be scheduled as a one-time visit.

Same-day bookings are not always available, but when our schedule allows, we can often accommodate them for an additional $30.

That is up to you. If you will not be home, just tell us how to access your property safely.

Usually yes. We keep a one-hour arrival window for traffic and weather. If we are running late, we will call with an updated arrival time.

You are charged after the service is completed. Payment is due at the time of service.

No. There are no long-term contracts. You can cancel anytime without a penalty.

A standard cleaning includes color-coded tools, bathrooms, bedrooms, living areas, and kitchen surfaces and appliance fronts. Estimates assume the home is reasonably decluttered so we can focus on cleaning.

We usually send one or two cleaners. The team size may change based on the size of the job, the time available, and any special requests.

Yes. Team members go through background checks, reference checks, and in-person interviews. We also look for solid experience before hiring.